Shipping Information
At Lense, we understand the importance of timely and reliable shipping to provide you with a seamless shopping experience for our glasses. Please review our shipping policy below:
Processing Time
Orders are generally processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
Shipping Methods
We offer a variety of shipping options to meet your needs, including standard and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.
Shipping Rates
Shipping rates are determined based on the weight, dimensions, and destination of your order.
Delivery Time
Delivery times depend on the shipping method selected and the destination of your order. Please be aware that unforeseen circumstances such as weather conditions, customs clearance processes, or carrier delays may affect delivery times.
Change of Address
If you need to update the shipping address for an order you’ve already placed, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has been processed for shipping.
Order Cancellation
We aim to ship orders quickly. You have a window of 2 hours from the time your order is placed to request a cancellation. To do so, reach out to our friendly customer support team via live chat or email at support@wearlense.comwith your order number, and we’ll assist you promptly.
Shipping times / price
The standard shipping takes (3-10 days) and costs $8,95.
